Here’s an idea. Stop sending emails with PDF attachments. If I need a physical document, let me access my documentation through a web portal, or request it from a web form or chatbot. Don’t send employees PDF documents of their payslips and tax forms. Instead, make these available to be generated on demand. This means that [...]
SAP Business Communication There are a number of different approaches to generate business communication from SAP and your company may use some or all of them: PDF document output. Typically generated when a business document like sales order, purchase order or invoice is created. Normally sent as an email attachment. PDF letter. In many cases these [...]
Did you know that you are running legacy technologies for SAP output? Technologies developed 20 or 30 years ago, designed for something else, that have become the wrong tool for today’s communication needs? You’re in the same place as many other SAP customers. And it’s time to consider levelling up. History Let’s remind ourselves about the [...]
Let’s assume that your organisation has a communication strategy. It it’s large enough to run SAP then it should (and probably does) have one. Your communication strategy will encompass a number of topics, such as: Communication Channels; Target Audiences; Communication Goals; Communication Activity; and Feedback. Your communication strategy should cover manually-triggered communication and system-generated communication. It [...]
Floe provides the opportunity to re-visit and re-think how, why, where, when and what we communicate to our business communities. Rather than rely on old email/print approaches, we can consider when to use ‘push’ or ‘pull’ communication methods, to provide our business communities the information they need when they need it. For internal communication, Fiori [...]
With Floe 220 comes the capability to create and manage a library of SMS message templates, and trigger the sending of those using a new API. So instead of an email notification, you can now choose between Email and SMS communication channels. SMS templates are managed in Floe Designer alongside Email templates: Each SMS can consist [...]
With Floe 220 comes Floe Drive – a free image repository. This provides a powerful way to handle images within Floe templates. It is easy to drag and drop images into the repository, and include images from your repository in any output template. There are, in fact, four different ways in which we can support image [...]
The latest version of Floe (FLOE220) delivers a single template designer for multiple use cases and output technologies. Floe now supports the generation of email, HTML, PDF and SMS, covering almost every SAP output requirement. Here are 5 fantastic new features: [1] Floe Drive, the new image repository Save images in Floe Drive: There is no [...]
When Email is used for process notifications, there are typically 2 scenarios: Informing somebody that a request or action has been made or processed, and Notifying somebody that a request is with them for action. This might be approving HR ‘forms’ like timesheets, expense claims, or vacation requests, approving spend on purchase orders, [...]
Email notifications form a crucial part of your user experience; better user experience leads unlocks increased satisfaction and productivity. SAP workflow emails are better with Floe. Workflow data without development Use any data from the workflow container inside the body of the email. There's no development required to read the data: It just works! [...]
